Privacy policy
Last Updated: January 1, 2026
RespovaCom operates this website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a personalized shopping experience. Our store is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase through the Services, or otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies you or another individual, or that can reasonably be linked to you or another person. Personal information does not include anonymized data or information that cannot reasonably be linked to you.
Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following categories of personal information:
- Contact Information: such as your name, billing and shipping address, phone number, and email address.
- Financial Information: such as credit/debit card details, payment information, transaction data, and payment confirmations.
- Account Information: such as username, password, security questions, preferences, and settings.
- Transaction Information: such as items added to cart, purchased, returned, exchanged, or cancelled.
- Communications: information you share when contacting customer support.
- Device Information: such as IP address, browser, device, and network details.
- Usage Information: how and when you interact with our Services.
Sources of Personal Information
We may collect personal information from:
- Directly from you: when you create an account, make a purchase, or contact us.
- Automatically: through cookies and similar technologies when you use our website.
- Service providers: assisting us with operations and technology.
- Third parties or partners.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Providing and improving services: processing payments, fulfilling orders, managing your account, and personalizing your experience.
- Marketing and advertising: sending promotional messages and showing relevant ads based on your activity.
- Security and fraud prevention: verifying accounts and preventing unauthorized or illegal activity.
- Customer support: responding to inquiries and maintaining communication.
- Legal compliance: complying with laws, handling disputes, and enforcing policies.
How We Share Your Personal Information
We may share your personal information with third parties in certain situations, including:
- Service providers (e.g., payment processing, shipping, IT services)
- Marketing and business partners
- When required by law or legal processes
- With your consent or at your direction
Shopify Relationship
Our Services are hosted by Shopify. Shopify may collect and process personal data to provide and improve the Services. Your information may be transferred and processed outside your country.
For more information, visit: https://privacy.shopify.com/en
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.
Data Security & Retention
We take reasonable steps to protect your data, but no system is completely secure. We retain personal information only as long as necessary for business or legal purposes.
Your Rights
Depending on your location, you may have rights such as:
- Access your personal data
- Request deletion
- Request correction
- Data portability
- Manage communication preferences
To exercise your rights, contact us using the details below.
Complaints
If you have concerns about how your data is handled, you may contact us or your local data protection authority.
International Transfers
Your information may be processed outside your country using legally recognized safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us: